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Privacy policy

Effective Date:

April 3, 2026

Last Updated:

April 3, 2026

This Privacy Policy explains how 4K-Soft LTD. (“Company”, “we”, “us”, or “our”) collects, uses, stores, and discloses personal data in connection with the website and service known as Nemezida Tracker (the “Website” or the “Service”).

By accessing or using the Website, creating an account, downloading the application, or otherwise using the Service, you acknowledge that you have read and understood this Privacy Policy.

1. Who We Are

Nemezida Tracker is owned and operated by 4K-Soft LTD.

For any privacy-related questions, requests, or complaints, you may contact us at: admin@nemesis-tracker.com

2. Scope of This Privacy Policy

This Privacy Policy applies to personal data we collect through:

  • the Nemezida Tracker website;

  • account registration and account management;

  • communications with users by email;

  • download and use of the application made available through the Website;

  • service-related interactions necessary to operate and maintain the Service.

This Privacy Policy does not apply to third-party websites, platforms, software, or services that may be linked from the Website or used independently of our Service.

3. Information We Collect

Depending on how you interact with the Website and the Service, we may collect the following categories of personal data.

3.1 Information You Provide Directly

We may collect information you provide when you register an account, communicate with us, or use the Service, including:

  • name or display name;

  • email address;

  • login credentials or account identifiers;

  • information submitted during account creation;

  • content of communications sent to us;

  • any other information you voluntarily provide in connection with the Service.

3.2 Information Collected Automatically

When you access or use the Website or the Service, we may automatically collect certain technical and usage-related information, including:

  • IP address;

  • browser type and version;

  • operating system;

  • device type and technical identifiers;

  • language preferences;

  • date and time of access;

  • application and service status data;

  • error logs, diagnostics, and technical event records;

  • account access activity necessary to ensure security and functionality.

At this time, we do not use website analytics tools or advertising trackers.

4. How We Use Personal Data

We use personal data for the following purposes:

  • to create and manage user accounts;

  • to provide access to the Website, application, and related functionality;

  • to allow users to download the application;

  • to monitor service functionality, availability, stability, and operational status;

  • to provide technical support and respond to user inquiries;

  • to send service-related communications, including account creation messages, verification messages, one-time passcodes (OTP), login or security notices, and other operational notifications;

  • to maintain the security, integrity, and proper operation of the Service;

  • to detect, prevent, and investigate fraud, abuse, unauthorized access, and other misuse;

  • to enforce our legal rights, policies, and terms;

  • to comply with applicable laws, regulations, legal processes, or lawful requests from authorities.

5. Legal Bases for Processing

Where applicable data protection law requires a legal basis for processing, we rely on one or more of the following:

  • performance of a contract — where processing is necessary to provide the Service, create and manage accounts, and enable users to use the Website and application;

  • legitimate interests — where processing is necessary for service administration, security, fraud prevention, technical monitoring, support, and service improvement, provided that such interests are not overridden by the rights and freedoms of users;

  • legal obligation — where processing is necessary to comply with applicable law, regulation, legal process, or lawful authority request;

  • consent — where consent is required by law for a specific processing activity.

6. Service Emails and Communications

We may send users emails that are strictly related to the operation, administration, and security of the Service, including:

  • account registration confirmations;

  • email verification messages;

  • OTP or similar authentication messages;

  • security alerts;

  • password reset emails;

  • account-related notices;

  • essential technical or operational notifications.

These communications are considered service-related communications and may be sent when necessary for the performance and security of the Service.

If, in the future, we introduce non-essential marketing or promotional emails, we may update this Privacy Policy and, where required by law, obtain appropriate consent before sending such communications. Official guidance also expects a privacy notice to explain individuals’ rights, including withdrawal of consent where consent is the lawful basis.

7. Sharing of Personal Data

We may disclose personal data only where reasonably necessary and lawful, including to:

  • hosting, infrastructure, and cloud service providers;

  • email delivery and authentication providers;

  • technical support, security, and anti-abuse service providers;

  • professional advisers, including legal, accounting, or compliance advisers;

  • public authorities, regulators, courts, law enforcement, or other third parties where required by applicable law or legal process;

  • a purchaser, investor, successor, or affiliate in connection with a merger, acquisition, restructuring, sale of assets, financing, or similar corporate transaction.

We do not sell personal data for monetary compensation.

We may also disclose information where necessary to establish, exercise, or defend legal claims, protect our rights or property, protect the Service and its users, or investigate suspected violations of law or our terms.

8. Data Retention

We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • for as long as your account remains active;

  • for as long as necessary to provide the Service and maintain its security and functionality;

  • for as long as necessary to comply with legal, regulatory, tax, accounting, audit, or enforcement requirements;

  • for as long as necessary to resolve disputes, enforce agreements, and protect our legal interests.

When personal data is no longer reasonably required, we may delete, anonymize, or otherwise de-identify it, unless further retention is required or permitted by law.

Retention periods are one of the specific items privacy information should tell users about.

9. Data Security

We implement reasonable administrative, technical, and organizational measures designed to protect personal data against unauthorized access, disclosure, alteration, misuse, and destruction.

However, no website, application, server, database, transmission, or internet-based system can be guaranteed to be completely secure, uninterrupted, or free from vulnerabilities. Accordingly, to the maximum extent permitted by applicable law:

  • we do not guarantee absolute security of personal data;

  • we are not responsible for unauthorized access, hacking, data loss, interception, system intrusion, or other unlawful acts of third parties that occur despite reasonable safeguards;

  • users transmit information and use the Service at their own risk;

  • we disclaim liability for indirect, incidental, consequential, punitive, or special damages arising out of or related to privacy or security incidents, except to the extent such limitation is prohibited by applicable law.

10. International Data Transfers

Your personal data may be processed in countries other than the country in which you reside.

By using the Service, you acknowledge that data may be transferred to and processed in jurisdictions that may have different data protection laws than those in your country.

11. Your Rights

Subject to applicable law, you may have the right to:

  • request access to your personal data;

  • request correction of inaccurate or incomplete personal data;

  • request deletion of your personal data;

  • request restriction of processing;

  • object to certain processing;

  • withdraw consent where processing is based on consent;

  • request portability of your personal data, where applicable;

  • lodge a complaint with a competent supervisory authority.

We may require reasonable verification of your identity before responding to a request. We may also refuse or limit a request where permitted by law, including where the request is manifestly unfounded, excessive, or would adversely affect the rights of others.

To exercise your rights, contact us at:

admin@nemesis-tracker.com

12. Children’s Privacy

The Service is not intended for children under the age of 18, or under the minimum age required by applicable law in the relevant jurisdiction.

We do not knowingly collect personal data from children in violation of applicable law. If you believe that a child has provided personal data to us unlawfully, please contact us at admin@nemesis-tracker.com, and we will review the matter and take appropriate action.

13. Third-Party Services and Links

The Website or Service may contain links to or rely on third-party services, software, infrastructure, or websites.

We are not responsible for the privacy, security, availability, or practices of third parties acting outside our direct control. Any use of third-party services is subject to the privacy policies and terms of those third parties.

14. No Cookies or Analytics at This Time

At this time, we do not use non-essential cookies, website analytics tools, or advertising trackers through the Website.

If we introduce cookies, analytics, advertising technologies, or similar tools in the future, we may update this Privacy Policy and implement any additional notices or consent mechanisms required by applicable law.

15. Future Changes to the Service

The Service may evolve over time. We may add new features, including paid plans, payment processing, additional account functionality, security systems, or communications features.

If such changes affect how we process personal data, we may update this Privacy Policy accordingly. Any material changes will become effective once posted on the Website, unless a different effective date is stated.

16. Limitation of Liability

To the maximum extent permitted by applicable law:

  • this Privacy Policy is provided for transparency and informational purposes and does not create contractual guarantees beyond those required by law;

  • we do not warrant that the Website or Service will always be available, secure, error-free, or uninterrupted;

  • we are not liable for privacy or data protection failures caused by third-party services, internet service providers, hosting failures, cyberattacks, malicious software, force majeure events, user negligence, or events beyond our reasonable control;

  • we are not liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from or related to the collection, use, disclosure, storage, transmission, or security of personal data, except where such limitation is prohibited by law;

  • nothing in this Privacy Policy excludes or limits liability that cannot be excluded or limited under applicable law.

17. Changes to This Privacy Policy

We may revise this Privacy Policy from time to time in our sole discretion.

When we do, we will update the “Last Updated” date at the top of this Privacy Policy. Continued use of the Website or the Service after the updated version becomes effective constitutes acknowledgment of the revised Privacy Policy, to the extent permitted by law.

18. Contact Us

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or our processing of personal data, please contact us at:

4K-Soft LTD. admin@nemesis-tracker.com
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Nemezida Tracker is a smart productivity tracking solution designed to help teams monitor activity, improve efficiency, and manage work time transparently across remote, hybrid, and office environments.

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